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How benchmarking your company benefits clients

By Paul Dvorak | September 10, 2014

Not long ago, the wind-turbine service company UpWind Solutions asked the consulting firm DNV GL to benchmark it on nine key areas. The areas include O&M general service, availability, parts procurement & inventory, safety & quality, turbine experience, supplemental offerings, engineering & technical, organizational, and financial service.

You many ask: Why these? So did we. In this discussion, company CEO Peter Wells tells why and also reveals that sharing the evaluation with clients fosters an environment of collaboration that uncovers opportunities to improve asset performance. Wells provides an example of that, and more.

 

Comments

  1. AvatarJeremy Van Dam says

    September 12, 2014 at 12:17 pm

    Thanks for the podcast. It makes it much easier to take in the content while on the move. Have you considered adding the podcast to Stitcher?

    keep up the good work!

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