Not long ago, the wind-turbine service company UpWind Solutions asked the consulting firm DNV GL to benchmark it on nine key areas. The areas include O&M general service, availability, parts procurement & inventory, safety & quality, turbine experience, supplemental offerings, engineering & technical, organizational, and financial service.

You many ask: Why these? So did we. In this discussion, company CEO Peter Wells tells why and also reveals that sharing the evaluation with clients fosters an environment of collaboration that uncovers opportunities to improve asset performance. Wells provides an example of that, and more.