Since launching the SKF cloud in November 2012, the global network of SKF Remote Diagnostic Centers has been connected, bringing together global IT software and making application data accessible in a single cloud-based system. This collective data reflects a huge breadth of knowledge and experience in diagnosing and solving machinery-maintenance issues in applications across all major industries worldwide. SKF Asset Diagnostic Services can now leverage and share this knowledge at any time of day, SKF service engineers – located in time zones around the world – are available to provide support in response to problems that their remote diagnostics systems have identified.
“The new cloud-based system lets us monitor and diagnose millions of machines. We already have half a million machines in the cloud. This shared knowledge helps us better serve customers. In addition cloud-based software, services give customers 24/7 access to an easy to understand diagnostics dashboard and regular reporting. And direct access is available to a knowledge network to collaborate with SKF machine-health experts around the globe, day or night. In this way we help customer increase machine availability while decreasing maintenance costs,” says Erwin Weis, Global Manager, SKF Asset Diagnostic Services.
The services are suitable for applications in wind, marine, mining, and other industries the use condition monitoring. Part of the offer includes “Software as a Service” (SaaS), which gives users access to the SKF cloud to host data from their condition based maintenance program, reducing the cost of ownership and maintenance of expensive IT infrastructure. Diagnostic expertise can be requested on demand.
Further extending the benefits is “Knowledge as a Service” (KaaS) where the SKF cloud and Diagnostic Centre network is used to establish or further improve a condition based maintenance program through partnering with SKF.
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