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Vestas Ramps up Service for Wind Turbine Owners

By Windpower Engineering | September 8, 2009

Vestas
A brand new office centre next to the Vestas Headquarters in Randers, Denmark,
has just been constructed. Furthermore, locations for the leadership team are
also being set up in Bristol, UK, together with sections of engineering,
customer service and platform management. In Q4 2009, a gearbox service centre
will open in Spain, and in Q1 2010, a second one will follow in Colorado, USA.

“We are making these radical changes and large investments so that we can
further improve the customer experience. These developments mark the continued
focus on bringing service to world-class standards,” Phil Jones, President of
Vestas Spare Parts & Repair explains.

The entire warehouse and distribution network in Spare Parts & Repair will
service the seven Vestas Sales Business Units, and the objectives are to be
consolidated into one global, world-class network in 2010.

Today, Vestas Spare Parts & Repair has a staff of 230, with the vast majority
located in Randers, Denmark. By the end of 2010, an additional 150 people will
have joined the Vestas Spare Parts & Repair.

Vestas


Filed Under: Uncategorized

 

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