Voicea (formerly Voicera) a provider in Voice AI to turn talk into action, rolls out a suite of tools that go beyond simple transcriptions. The new features, which make Voicea the only true multi-modal AI notetaker for conversations and audio needs, includes voice commands reminders and other more interactive components to give meeting participants and even construction or industrial workers at job sites more freedom to focus.
Voicea unlocks verbal conversations so participants can forgo taking notes and focus on the conversation. EVA, Voicea’s enterprise voice assistant, provides an accurate shared transcript and AI-identified data highlights — and automatically post meeting. Its voice-first functions also lets conversation participants to flag highlights, take action items, schedule follow-up conversations or set reminders on the calendar.
Beginning with the phrase, ”Okay EVA,” the system captures specific notations that can be shared with participants or systems or take action itself such as schedule follow-up meetings, set reminders and even extend the current conversation. The AI can also be trained to listen for user-designated keywords and phrases.
For conversations that have already happened, Voicea adds an audio file upload. Voicea can take any clear audio conversation and transcribe notes and highlights in less time than note-taking.
“EVA provides a true safety net to any important conversation in the workplace and for that, we need to go well beyond transcription. We provide conversation highlights, follow up items, as well as searchable notes with synchronized audio,” said Omar Tawakol, CEO of Voicea.
“The ultimate goal is to allow people to focus and untether themselves from distracting devices and note-taking during conversations.”
Beyond the new voice-first commands, Voicea core features include:
- Automatic speech and speaker recognition: Voicea uses a proprietary, AI-powered speech recognition system that optimizes for conversations with multiple participants across many channels. EVA can also identify individual voices in a conversation, in the same way that AI recognizes faces in photos on social media.
- Sharing outcomes: Meeting highlights can be quickly shared from the Voicea dashboard with conversation participants via email, text, and Slack as well as used to update frequently used work platforms such as Salesforce, Trello, Microsoft 365, and others.
- Deep audio and text content search: Post-conversation, conversation participants can search by keyword to recall snippets of all of their conversations via the dashboard.
Voicea unveiled the market’s first voice AI solution for the workplace in 2017 with its beta launch followed by its first commercially available version of EVA in May 2018.